Support
Couple Quiz Support
Need help with Couple Quiz? We’re here to help.
Common support topics
- Playing on one device or on two devices
- Pairing two devices with a code or QR code
- Notifications not arriving during online play
- Updating or refreshing the question database
- Restoring Premium or a purchased question pack
- Managing or cancelling a subscription
- Resetting history or re-running the setup guide
- Privacy and data questions
When contacting support, please include:
- Your device model
- Your iOS or Android version
- App version
- A short description of the issue
Playing and pairing
Couple Quiz is played by two people. By default you play together on a single device, taking turns to answer. You can also play online from two separate devices by pairing them with a short code or a QR code shown in the app.
Online play and turn notifications need an internet connection and notification permission. If notifications do not arrive, check that notifications are enabled for Couple Quiz in your device settings and that the app is allowed to run in the background.
Questions and updates
Questions are downloaded from our servers and stored on your device so you can keep playing offline. The first launch needs an internet connection to download them. You can refresh the questions manually from Settings → Update questions (limited to once every few minutes).
Premium, question packs and subscriptions
Couple Quiz offers a free base game, an optional Premium upgrade that removes ads and unlocks more content, and separately purchasable question packs. Purchases are processed and managed through the App Store or Google Play.
If a purchase is a subscription, you can cancel or manage it directly in your Apple ID or Google Play account settings. If Premium or a pack is not active after purchase, open the app and use “Restore purchases”.
Privacy & Terms
Read how Couple Quiz handles privacy and data, and the terms that apply when you use the app.